Last updated: Dec 3 2025
1. Order Processing
– Processing Time: 24-48 business hours (Monday-Friday)
– Orders after 2 PM IST may process next day
– You get confirmation email immediately
2. Printing Time
Important: All products print-on-demand by Qikink after you order.
– Printing Time: 2-3 business days after order processing
– You get “Production Started” email
3. Shipping & Delivery Time
Within India:
– Standard Shipping: 4-7 business days after printing
– Express Shipping: 2-4 business days after printing (₹99 extra)
– Total Time (Order to Delivery): 7-12 business days
International Shipping: Not available now.
4. Shipping Costs
– Free Shipping: All orders within India
– Express Shipping: ₹99 extra
– No hidden charges
5. Order Tracking
– Tracking number emailed within 24 hours of shipment
– Track on Qikink website or our tracking page
– Get SMS/email updates
6. Shipping Partners
We use: Delhivery, BlueDart, India Post (depending on location).
7. Delivery Problems
– Failed Delivery: 3 attempts made
– Address Changes: Not possible after 6 hours from order
– Lost Packages: Contact us after 15 business days from shipment
8. Cash on Delivery (COD) Terms
We offer Cash on Delivery:
– COD Availability: Depends on your pin code
– COD Limit: Maximum ₹2,000 order value
– COD Charges: ₹49 COD fee applies
– Payment Collection: Cash collected by delivery agent
– Exact Change: Keep exact change ready
– COD Restriction: Customers with prior COD issues may be blocked
9. Our Business Information
Kcontinum
4.1.E Shristi Residency, Jalukbari
[Guwahati, Assam – 781014]
Email: info@kcontinum.com
Phone: 8638561899
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. (currently not available)
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
KContinum is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 8638561899 or info@Kcontinum.com